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Warranty

Warranty & Maintenance

Hydroglow lights are proudly assembled in the US by Americans receiving a living wage. We craft each light with care and attention, by hand, so that you can be assured of the finest product on the market. While we strive for quality and excellence in every way possible, accidents occur, and when they do, we want to make sure you can get back on the water as soon as possible. 

 

Our extended warranty protects you from manufacturing defects for one year after purchase. This includes:

 

  • Lighting faults

  • Water intrusion

  • Cord failures

 

With any outdoor product, maintenance and care is required to ensure the longevity of your products. It is extremely important that you install and use our lights correctly to protect your investment and protect your warranty coverage.

 

Portable lights:

  • Make sure that the light is connected to a 12v battery via the provided alligator clips

  • Do not leave portable lights submerged indefinitely. They are not designed to be mounted under water

  • After each session, make sure your light is clean and dry

 

Docklights:

  • Our underwater dock lights are coated with an antifouling agent meant to repel creatures of all kinds. However, extra care is needed in salt water to protect your light from barnacles.

  • Underwater lights installed in salt water MUST be pulled up and cleaned every 90 days. You can use any anti-barnacle spray and a scraper to remove any growth. Please contact Hydroglow if your anti-fouling is wearing thin and we can sell a replacement tube for your use.

  • Your underwater docklight must be a minimum of 5 feet underwater to avoid boats and vessels. 

  • Make sure your transformer is out of the water, and that the light is installed per instructions.

  • NEVER remove your underwater dock light while it is plugged in.

 

A Warranty will not be issued under the following circumstances:

  • There is present or obvious barnacle growth

  • The cord, connector, or light body has been modified in any way

    • Cords that are cut and installed to shore power will not be warrantied

  • You cannot provide a proof of purchase

  • You have purchased from any retailer on Amazon

PLEASE REGISTER YOUR LIGHT FOR WARRANTY PROTECTION

Submit a Warranty Request

Must Include Proof of Purchase

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